Welcome to Pikooly
By accessing or using our website, you agree to the following terms and conditions. Please read them carefully.
1. Use of the Website
- You must be at least 18 years old or use the site under the supervision of a parent or guardian.
- You agree to provide accurate, complete, and current information when placing an order.
- You are responsible for maintaining the confidentiality of your account credentials.
2. Orders & Payments
- All orders are subject to acceptance and product availability.
- Prices are listed in BDT and are subject to change without prior notice.
- We accept secure online payments and Cash on Delivery (where available).
3. Delivery
- Same-day delivery is available in Dhaka for orders placed before our daily cutoff time.
- Delivery times may vary due to traffic, weather, or other unforeseen factors.
- An accurate phone number and address are required for successful delivery.
4. Product Variations
Flowers and gifts are natural products, and small variations in color, shape, and arrangement may occur. We always ensure equal value and freshness.
5. Cancellations
Orders can be cancelled within 2 hours of placement and before preparation begins. Once dispatched, cancellation is not possible.
6. Intellectual Property
All content on this website, including images, logos, and text, is owned by Pikooly and protected by copyright laws. You may not reproduce or use any content without written permission.
7. Limitation of Liability
Pikooly is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
8. Governing Law
These terms are governed by the laws of Bangladesh. Any disputes will be subject to the jurisdiction of Dhaka courts.
9. Contact
For any questions about these terms, please reach out to our customer support team.