Pikooly (Bangladesh)

Introduction

Pikooly values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how Pikooly (“We”, “Us”, “Our”) collects, uses, stores, and protects information when you visit or use our website.

By using the Pikooly website, you agree to the collection and use of information in accordance with this Privacy Policy.

Scope of This Policy

This Privacy Policy applies only to the Pikooly website.
Pikooly does not operate any mobile application.

Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name

  • Phone number

  • Email address

  • Delivery address

  • Recipient details

  • Payment-related information (processed via secure third-party gateways)

b) Non-Personal Information

  • IP address

  • Browser type

  • Device information

  • Website usage data (pages visited, time spent, etc.)

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver products and services

  • Communicate order updates and support responses

  • Improve website functionality and user experience

  • Prevent fraud and unauthorized activities

  • Comply with legal obligations

Payment Information

Pikooly does not store your card or banking details.
All payments are processed through secure third-party payment gateways in compliance with applicable security standards.

Sharing of Information

We do not sell or rent your personal information.
We may share your information only with:

  • Delivery partners (for order fulfillment)

  • Payment gateway providers

  • Service providers assisting website operations

  • Legal or regulatory authorities, if required by law

All such parties are required to protect your information.

Cookies & Tracking Technologies

Pikooly may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Remember user preferences

You can disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We take reasonable technical and organizational measures to protect your personal data from:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

However, no method of online transmission is 100% secure, and absolute security cannot be guaranteed.

Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill orders

  • Provide services

  • Meet legal and regulatory requirements

User Rights

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of data (subject to legal requirements)

Requests can be made by contacting us using the details below.

Third-Party Links

Our Website may contain links to third-party websites.
Pikooly is not responsible for the privacy practices or content of such external sites.

Children’s Privacy

Pikooly does not knowingly collect personal information from individuals under 18 years of age without parental consent.

Changes to This Privacy Policy

Pikooly reserves the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page and become effective immediately upon posting.

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of Bangladesh.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: [email protected]
📞 Phone: +8801410244421